FAQ

How to register on eSobdeal?
There are two ways for you to register on esobdeal.
a. You can log in eSobdeal with Facebook/Google account directly;
b.You can register with your valid email;

How to order on esobdeal.com?
Kindly follow the steps below to place an order:
a. Register firstly on esobdeal.
b.Log in.
c.Select items and add them in the cart.
d.Check out and pay.

Why can’t I check out?
There may be three reasons as below:
a.Out-of-stock items issue:
Please pay attention to items’ stock count. If items are in low stocks, they may be purchased by other customers, which caused you cannot check out. Please remove these items and check out again.
b.Shipping address issue: Please reconfirm your address and phone number are available or try to edit them again.
c.Poor connection issue: Please refresh the page and try again.

What should I do if I want to change my registered account (Email/Phone number)?
There is no option for changing the registered email or phone, you need to create another account.

How do I add items to my cart?
To add an item to your cart, click the? Add to Cart? link, you will be brought to your “Shopping cart” page where you can then enter the quantity of the item that you would like to order. After you have entered a quantity, you can continue shopping or choose to complete your order.

How do I remove items from my cart?
First, click on the? cart? link in the upper-right corner of your computer screen. This will allow you to view all items currently in your cart. Once you have identified the item that you would like to delete, click on the? Remove? checkbox.

Why should I create an account on esobdeal?
It makes your shopping much easier, allowing you to:
a. Check the status of your current order and keep track of your orders and returns b. Easiest way to contact Customer Service. c. Store your shipping and payment information to make checking out a snap.
d.Leave feedback about our products. Product reviews enable you to enter our different contests.
e. Add an item to ? my cart? and create a wishlist.

What do I will if I forgot my password?
If you’ve forgotten your password, click on forgot password option an OTP will sent to the registered email.

Is it necessary to have an account to shop on esobdeal?
Yes, it’s necessary to log into your esobdeal account to shop. Shopping as a logged-in user is fast & convenient and also provides extra security. You’ll have access to a personalized shopping experience including recommendations and quicker check-out.